Professionals

15 February 2017

Other purpose ISO 15504 – Project AIDA. This PRM modelizes processes of Service Management, being inspired by a frame of reference for good practices ITIL® (registered trademark of the Office of Government Commerce (OGC)), with a view to their assessment ISO/IEC 15504.. This PRM modelizes processes of Service Management, being inspired by a frame of reference for good practices ITIL® (registered trademark of the Office of Government Commerce (OGC)), with a view to their assessment ISO/IEC 15504.