Contact

For any questions regarding the CSSF website, please refer to our “Help” page.

For Whistleblowing/Reporting of breaches of financial sector regulations to the CSSF, please refer this page.

Important notice: The contact form below cannot be used by customers of entities supervised by the CSSF who wish to submit complaints or requests in relation with the out-of-court resolution of disputes to the CSSF. If you intend to submit such a complaint or request, please use the following form. Further information concerning the procedure to be followed can be found here.

Phone

(+352) 26 25 1 - 1

Fax

(+352) 26 25 1 - 2601

Email

direction@cssf.lu

Directory and email addresses for specific purposes (only in French)

Link to PDF file

Address

Postal address (P&T)
L-2991 Luxembourg

Address (Head office)
283, route d’Arlon
L-1150 Luxembourg

Visitor reception
271, route d'Arlon
L-1150 Luxembourg

Name	Description	Duration
cssf_cookies	Saves information regarding the user's consent to the use of cookies for each optional category.	1 year
ROUTEID	Technical cookie allowing load distribution.	Deleted when the browsing session ends
TBMCookie*	Security: This cookies protects the website against automated attacks.	Deleted when the browsing session ends
__utmvc	These first party cookies are set by a third party service to filter out malicious requests.	Deleted when the browsing session ends
__utmvm*	These first party cookies are set by a third party service to filter out malicious requests.	15 minutes

Name	Description	Duration
cssf_profile	This cookie adapts the website pages to the profile chosen by the visitor (professionals, markets, consumers).	1 year
pll_language	This cookie saves the user’s language choice.	1 year

Name	Description	Duration
_pk_id.#	Collects anonymous statistical data on the website consultations, such as the number of visits or the average time spent on the website. The data is processed in-house and is not shared with a third party.	1 year
_pk_ses.#	Collects anonymous statistical data for the tracking of the pages consulted during the browsing session. The data is processed in-house and is not shared with a third party.	30 minutes